Thank you for choosing to purchase Dress, Men’s Short Sleeve, Men’s Shorts, Women’s Short Sleeves and Women’s Shorts (hereinafter referred to as “Products”) at www.nhgtyshop.com. We hope that you will be satisfied with our products and services. However, if you are not satisfied with the products or need to return them, please read the following refund and return policy:
Refund Policy
Refund Conditions: If you are not satisfied with the purchased products, you can apply for a refund within 30 days after receiving the products.
Refund Amount: The refund amount will include the original price of the products, but will not include any shipping or additional fees.
Refund Method: The refund will be made in the same way as you originally paid for the products.
Return Policy
Return Conditions: Only unused, unworn and unwashed products can be returned.
Return Shipping Cost: The return shipping cost is borne by the buyer unless there is a quality problem with the product.
Return Address: Please send returned merchandise to the following address:13825 Magnolia Ave, Chino, CA 91710
Refund and Return Process
Contact Customer Service: Please contact Customer Service through our website or email with your order information and reason for a refund or return.
Review: We will review your refund or return request and inspect the returned merchandise upon receipt.
Refund or Return: If your refund or return request is approved, we will process the refund or return after we receive and inspect the returned merchandise.
Special Circumstances
Product Quality Issues: If the product you received has quality issues, please contact Customer Service within 7 days of receiving the product and provide relevant photos as evidence. We will process your refund or return as soon as possible.